Obviously, ideally, characters should be multidimensional and not fit comfortably into a box. And soaps have different story needs based on their style or what types of stories they are trying to tell at a certain time. BUT what are some basic “types” that every soap needs to maximize drama, create a sense of community, etc.? Which characters historically embody that type, and which soaps have lacked (or are lacking) characters of that type, to their own detriment?
@slick jones mentioned Audra on Y&R as a good “sh!t stirrer,” and it’s been a while since the show has had an effective one of those, even though it’s a very broad type. A good, gossipy, strategic manipulative mind-fücker with a hidden agenda (at least to most of the other characters). The actress and the writing sometimes overplay the rubbing-her-hands-together scheming so that her victims like Elena seem dim when they can’t see through her, but in general, she’s a good addition IMO.