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New Method to Combat Error 500 and Login/Logout Issue

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I've been working on our Cloudflare settings for about a week now, and I've found that settings that work on the main site don't work on the subdomain, so blanket settings needed to be coded for one and not the other, and vice versa.

With that said, I've made some tweaks in the last few minutes, as I believe the login/logout issue is due to the SON Community caching itself for speed, which would explain why, when some users attempt to log in, nothing seems to happen. Thank you for the screenshots; they gave me something to look at in terms of what to look for.

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Thanks @ranger1rg that's mine too.

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34 minutes ago, ranger1rg said:

Errol, here's what I get when I attempt to login on Chrome.

As soon as I enter my username and password, they disappear and I'm returned to the same page.

I have cleared my cache numerous times but that hasn't helped.

Screenshot_20260527_215520_Chrome.jpg

Just to be clear, by username, you mean your email address, correct?

  • Member
4 minutes ago, Errol said:

Just to be clear, by username, you mean your email address, correct?

Yes. Sorry I misspoke.

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6 minutes ago, ranger1rg said:

Yes. Sorry I misspoke.

No worries. Just wanted to make sure we were on the same page.

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