ARTICLE: INTERVIEW: Chandler Massey Gets to the ‘Heart of the Matter’

[Errol]

Working full-time as a data scientist in Atlanta, Chandler Massey appears intermittently as Will Horton on “Days of our Lives” and is excited to be back in the Hallmark fold following the success of Hallmark Channel’s “Next Stop, Christmas,” which ranked in the top 10 of 2021’s most-watched Christmas movies, averaging 2.79 million viewers. This time he’s starring in “Heart of the Matter” for Hallmark Movies & Mysteries,” which premieres tonight at 9:00 p.m. ET/8:00 p.m. CT on the cable network. So, what’s it been like for the three-time Daytime Emmy award winner now that he’s officially become a Hallmark star?

“Both of the [Hallmark] projects that I was fortunate enough to work on I’ve really had the time of my life,” Massey shares. “Obviously, ‘Next Stop, Christmas’ was so much fun and I thought it was really charming, and [‘Heart of the Matter’] was probably the biggest acting challenge for me of my career. And one of the most touching scripts I think I’ve ever read.”

In “Heart of the Matter,” we meet a cardiologist named Andie Hodges (Aimeé Teegarden) who has a great passion for the patients she treats and prides herself on giving them the best of care. Following the accidental death of Massey’s character, Henry, a young patient of Andie’s with an intellectual disability, the accomplished doctor is left shaken and doubting her ability as a medical provider. Things get even more chaotic when Henry’s mother, Gladys (Gail O’Grady), files a malpractice lawsuit against Andie which leads to potential sanctions from the medical review board. 

Aimeé Teegarden, Gail O’Grady (“Heart of the Matter”)
Photo by Bettina Strauss/Crown Media

“It’s really powerful. It’s about two women and their journey through grief and forgiveness, and love and acceptance,” Massey says before giving us some background about his neurodiverse character. “[Henry] experiences lower than average IQ but is relatively high functioning. He has a job. He’s just recently moved into his own place and he places a lot of importance on his independence and making a life for himself.” Unfortunately, as previously noted, Henry’s independence is short-lived.

Despite all the sadness surrounding his character’s death and where things go from there, Massey quite enjoyed working with and learning from his co-stars, Teegarden and O’Grady, both of whom he says he had an “amazing” time working with. “[They] were phenomenal actors and really, really great people. I think I learned a lot from watching them and they are obviously both powerhouses in their scenes so it was just a treat to be able to work with them.”

Photo by Bettina Strauss/Crown Media

Massey also learned a lot from the time he spent researching for the role. In the movie, there is a speech made by Henry’s mother to a TV reporter in which she explains the background of where the term “handicapped” came from and why that word is not liked by people who are often labeled that way. “The history of words is important,” he says. “It was a huge learning experience for me. Definitely the biggest challenge I’ve had and I think the furthest I’ve gone away from just my natural self in playing a character.”

Meanwhile, the bond Henry shares with Andie and his mom will be on display throughout the movie, giving viewers the chance to see how Henry is able to connect with others. For instance, in one scene Henry and his mother plan to watch a movie together, “Spiderman,” which was named in the script as the one Henry wanted to watch most. However, O’Grady and Massey were able to put some emphasis on the why part. “We decided that ‘Spiderman’ was a movie that Henry always suggested watching,” Massey shares. “He’s a big Spiderman fan so we sort of took what was in the script and tried to build on that a little bit.” 

Aimeé Teegarden, Chandler Massey (“Heart of the Matter”)
Photo by Bettina Strauss/Crown Media

As for Henry’s friendship with Andie, Gladys, in grieving over her son, isn’t aware that the two were friends and blames the doctor for not being there when Henry needed her most. So, if Henry could speak to his mother about the lawsuit, he would probably try to talk her out of going that route, Massey thinks. “What will become very apparent for anyone who watches the movie is that Henry and Andie really have a special relationship. He trusts her a lot. I think they respect each other and so I think Henry would understand his mother’s pain, for sure, but try to convince her that there are better ways to heal and Andie is not the target.”

With tonight’s premiere, Massey will be tuning in from home like everyone else. In fact, it’ll be the first time he’ll have seen the movie in its entirety. “I read the script so I know what happens [but] I haven’t actually seen any footage yet except for a few minutes when I did some ADR stuff. But yeah, I’ll be watching it with everyone else.” He’ll especially be tuning in to see what character traits were kept in. “I do like to keep a piece of me in every role that I play, sort of like a cornerstone from which to build outwards,” he says, adding, “​I doubt you’ll be shocked by this [laughs], but I do stray… I think my time on ‘DAYS’ ingrained in me this tendency to go off script a little bit in the moment if it feels right, so it’s hard to know what made it… and I won’t know what made it into the final cut until I watch it but I think there are mannerisms and phrases I inserted that weren’t necessarily in the script but I thought that it helped me kind of ground Henry and sort of find that cadence of how he speaks, how he moves, and things like that.”

Speaking happily on his being able to work full time while still being able to secure acting gigs here and there, Massey says, “I think it’s nice that I have a stable day job because opportunities like this one kind of came out of nowhere. It’s hard to predict what I’ll be doing six months from now.” Of course, considering “DAYS” is filmed about six months out, can he provide a prediction on that front? “Yes, I guess I can predict that,” he says. “I’ll be on ‘DAYS’ until they kick me off.”

Speaking of which, even though he’s currently appearing sparingly as he’s on recurring status with the daytime drama series, since returning to the set last fall with scenes airing in March, Massey reveals that he has been back a few times since then. “I think I’m averaging about once every six weeks or something like that,” Massey notes, noting that his most recent stint was taped just over a month ago. 

As for fans complaining about Sonny (Zach Tinker) appearing without Will, Massey points out, “Believe it or not they are two separate people, so they can be on their own.” He adds, “I definitely get it. Obviously, Will and Sonny are the main partners for each other but I’m also sure that Zach is appreciating getting to explore Sonny on his own for a little bit outside of the coupling.”

Meanwhile, playing Henry in “Heart of the Matter,” Massey hopes fans will take a journey as we meet his latest character. “[With Henry] I think I took some risks. I went big. I told myself, ‘This is either going to be one of the best things I’ve ever done or the worst things I’ve ever done,’ so I’m kind of terrified. So, I think I’ll just be watching it alone in a dark room with a blanket over my head, probably.”

“Heart of the Matter” airs tonight at 9:00 p.m. ET/8:00 p.m. CT on Hallmark Movies & Mysteries and also stars Andrew Zachar as Patrick, Andie’s loving and supportive boyfriend. James Wilberger is the executive producer. Alexandre Coscas, Ben C. Silverman, Michael R. Goldstein and Simon Richardson are producers. Mark Jean directed from a script by Karen Struck.

Watch a preview of the movie below.

Note: The post INTERVIEW: Chandler Massey Gets to the ‘Heart of the Matter’ appeared first on the Soap Opera Network website.

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[Soapsuds]

Great interview @Errol!!!  The movie sounds so good!

LOL at the blanket over head watching.

Glad to hear he'll be back on Days as well.

 

[Soapsuds]

BTW when was the movie taped? Do you know Errol?

[Errol]

9 minutes ago, Soapsuds said:

BTW when was the movie taped? Do you know Errol?

In March, I believe.

[Soapsuds]

2 minutes ago, Errol said:

In March, I believe.

Ah thanks!

In front of my tv already!

 

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[PSPCindy]

I watched the movie.  Chandler was wonderful and truly gave the audience a sense of Henry as a disabled man striving for independence but having to deal with a serious health issue.  It was sad for me to see how Henry's mother was so easily persuaded to take out her grief on the doctor.  To be fair, she was a good and decent woman and came to the correct conclusions eventually. But a lot of damage was done and I felt the movie used a very thin excuse to blame the doctor. Love Gail O'Grady, however.

But it was a treat to see Chandler expand his acting in a difficult role. 

[Errol]

3 hours ago, PSPCindy said:

I watched the movie.  Chandler was wonderful and truly gave the audience a sense of Henry as a disabled man striving for independence but having to deal with a serious health issue.  It was sad for me to see how Henry's mother was so easily persuaded to take out her grief on the doctor.  To be fair, she was a good and decent woman and came to the correct conclusions eventually. But a lot of damage was done and I felt the movie used a very thin excuse to blame the doctor. Love Gail O'Grady, however.

But it was a treat to see Chandler expand his acting in a difficult role. 

Agreed. I felt the movie was very light on the drama, but that’s to be expected for a Hallmark movie. Ironically, the only person I felt was the villain type was the news reporter. It’s sad how true her disdain for “happy news” was since it’s the reality we live in here in the real world. Of course, besides Chandler’s character needing more time before his death occurred, and I’d have liked to see them show the accident, I really was impressed with O’Grady’s delivery with that handicapped speech. Things you don’t think about as it’s in our everyday language but it’s origins are rooted in a place that might be hurtful to others. Particularly those who might not be able to do anything about it themselves. 

[Soapsuds]

Can I say how disappointed I was in this movie? The promos to this movie were so misleading. The actresses didn't reveal much but Chandler did a bit in Errol's interview. I expected a totally different story than what was told. 

The movie moved way too fast. We were barely knowing Henry when he is killed? Really? Have writers forgotten how to tell stories? Why was everything so rushed when they had two hours to tell it? The viewers met almost everyone involved and Henry was dead in record time. No way was someone going to get invested in Henry without showing more of his life. Where were the scenes of Henry's mother suffering the pain of losing him? We got one lousy scene with some women I had no clue who she was. 

Time was wasted on the doctor's boyfriend and that stupid kid of his.

Had Chandler not appeared in this movie I would've skipped it. It was that badly done. 

And I agree with @PSPCindy. The cause of his death and all that followed was just very flimsy. 

[Soapsuds]

1 hour ago, Errol said:

 I felt the movie was very light on the drama, but that’s to be expected for a Hallmark movie  Of course, besides Chandler’s character needing more time before his death occurred, and I’d have liked to see them show the accident, I really was impressed with O’Grady’s delivery with that handicapped speech. 

All of this! Felt the same! Henry gets in the car and that's it?

The movie wasn't even thirty minutes in and everything had already happened. 

[victoria foxton]

I agree Ron. The writing was very basic and generic. Wasn't expecting Terms of Endearment. But still. We barely got to know Henry. So his death didn't have the emotional punch. It should have had.

[Soapsuds]

12 minutes ago, victoria foxton said:

We barely got to know Henry.  So his death didn't have the emotional punch. It should have had.

It had zero emotional impact for me. 

[slick jones]

Massey didn't deserve a starring credit for approximately seven minutes.

His "Signature Smirk" did all his <cough> acting <cough>

They should have hired a challenged actor for the brief role.   In "Our Christmas Journey" Hallmark hired autistic actor Nik Sanchez for the role. Although watching CM  smile at inappropriate times, it makes one wonder

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Beyond that, this was one of the biggest disappointments I've ever seen out of a Hallmark movie in a while.

Gail O'Grady, don't touch your face anymore, please.

Edited May 16 by slick jones

[victoria foxton]

23 minutes ago, slick jones said:

Massey didn't deserve a starring credit for approximately seven minutes.

His "Signature Smirk" did all his <cough> acting <cough>

They should have hired a challenged actor for the brief role.   In "Our Christmas Journey" Hallmark hired autistic actor Nik Sanchez for the role. Although watching CM  smile at inappropriate times, it makes one wonder

Please register in order to view this content

Beyond that, this was one of the biggest disappointments I've ever seen out of a Hallmark movie in a while.

Gail O'Grady, don't touch your face anymore, please.

 

[Soapsuds]

The acting was not the problem. The lack of Henry and his mom was jarring. One minute of grieving doesn't amount to a story. Everything was focused on the doctor and her guilt and the awful boyfriend and son.

[Soapsuds]

Nielsen ratings

Total Viewers 588,000

I first didn't realize the movie wasn't on the main channel. I know the main channel promoted it but not being on the main channel hurt it ratings wise IMO. The movie was a disappointment too so that didn't help either.