I think (like a lot of platforms) Netflix is caught between making quality television (and I think they do make some of that, in addition to making some schlock) and having to learn how to function like a real business in what is still a fairly new landscape, which they pioneered. That leads to a lot of schizophrenic and often backwards behavior, claiming to want one thing while doing another and trying to suddenly make hard-nosed decisions like a major network while claiming they're not like the networks. Well, they are and they aren't and they need to figure that out.