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Showing me logged in from different city

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  • Member

A few minutes ago I was browsing and then suddenly was logged out. I clicked to log back in, no issues. Now I see an email that says my device logged in 9 minutes ago from a different city I am nowhere near. I clicked on the option to review my account activity and all browser sessions including on my current device are showing that city including my current session. I do not use a VPN at all so this shouldn't be happening. I just got another email saying I've logged in from a device I've never used before in that city. I am logging in on the same devices I have always used. This is more an FYI really.

Solved by Errol

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    I am aware, but this city is almost 1000 miles away, and in general I always get nearby places as my location. I looked up the time zone and it is the same as where I am. Not using VPN and not on mobi

  • Webmaster
  • Solution

The location in which you log in is an estimate, not an exact pinpoint based on your actual IP address.

As noted in the very tiny text shown in the email below the Estimated Location, the included asterisk states that "locations are approximate and may include nearby towns, especially on a mobile network. In some cases, the location may be unknown or not accurate, especially if the connection was made through a VPN."

You shouldn't have to worry about it unless it says you were in a different country or time zone than the one you actually are in and you are definitely not using a VPN.

  • Webmaster

I've marked my previous response as resolving the issue. If you have any further questions relating to the matter, please respond to this post. Otherwise, I will close it to further discussion on July 6, 2026, at 8:54 p.m. EDT.

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34 minutes ago, Errol said:

The location in which you log in is an estimate, not an exact pinpoint based on your actual IP address.

As noted in the very tiny text shown in the email below the Estimated Location, the included asterisk states that "locations are approximate and may include nearby towns, especially on a mobile network. In some cases, the location may be unknown or not accurate, especially if the connection was made through a VPN."

I am aware, but this city is almost 1000 miles away, and in general I always get nearby places as my location. I looked up the time zone and it is the same as where I am. Not using VPN and not on mobile, so it was strange, If I go to whatsmyipaddress, it shows a nearby local town. But like I said it was more of an FYI, not sure if it is related to the other stuff that's going on, so it's fine to mark resolved.

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