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Logged out every day

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  • Member

I've noticed that, for the past week or so, I have to log in daily, even though I've checked the "remember me" box. I don't get any error messages; I just keep finding myself logged out every day. I use Chrome.

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  • Webmaster
7 minutes ago, applcin said:

I've noticed that, for the past week or so, I have to log in daily, even though I've checked the "remember me" box. I don't get any error messages; I just keep finding myself logged out every day. I use Chrome.

Is this a current issue, as in has it happened today? Do you clear your browser's cache or cookies often? Do you visit using incognito or private browsing?

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  • Member
12 minutes ago, Errol said:

Is this a current issue, as in has it happened today? Do you clear your browser's cache or cookies often? Do you visit using incognito or private browsing?

Yes, it happened again when I came to the site about 20 minutes ago. I don't clear the cache on a daily basis, more like once every month or two. No, I don't use incognito or private. The issue doesn't seem to happen within the same day, like if I leave and come back in an hour, I'm still logged in. But when I come back the next day, I'm logged out.
Also, I noticed in my address bar up top, there is an icon that says "Install SON Community" prompting me to install the app. I haven't done so because I mostly visit on my laptop so I'm not sure of the necessity of that for me? I do sometimes check in on my phone...would that cause me to get logged out on the laptop?

Edited by applcin

  • Webmaster
7 minutes ago, applcin said:

Yes, it happened again when I came to the site about 20 minutes ago. I don't clear the cache on a daily basis, more like once every month or two. No, I don't use incognito or private. The issue doesn't seem to happen within the same day, like if I leave and come back in an hour, I'm still logged in. But when I come back the next day, I'm logged out.
Also, I noticed in my address bar up top, there is an icon that says "Install SON Community" prompting me to install the app. I haven't done so because I mostly visit on my laptop so I'm not sure of the necessity of that for me?

Does any of this relate to your situation?

Screenshot 2026-06-21 at 11.31.40 PM.png

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