Michael Kape, former editor of SOAP OPERA NOW, famously says that Susan D. Lee was worse than Frons! And he says that when he first interviewed Frons, as early as '83, that he already hated soaps & wanted to do away with them. It's such a travesty that these people were what passed for leadership in the business at that time!!
Susan D. Lee was fired in 2001. I believe her list of failures included 35 year old AW, 2 yr old Generations, 8 or 9 yr old Santa Barbara & 3 yr old Sunset Beach. We know PSSN was a failure, too, although that had not happened yet. To be fair, DAYS was a success during her tenure.
A member of the Committe to Save Another World, Tina F. Gray tells the story of being outside the studio one of the last days, with other fans, and they were crying, and Susan Lee came over to them & rather than say anything comforting, she got all over them saying they should be at home, watching the show & adding to its ratings.
As if the ratings mattered at that time. I mean, really, what was she thinking?