I was just watching an episode on Youtube where Haley makes it look like Phoenix attacked her in the hospital. It seems a little more daring and suspenseful than the British soaps but I admit I haven't really checked those out enough. I like Rachel because she seems like a complex character who has interesting interactions. Also, at the end, there was a promo for the next episode in the credits. I know it's a small detail but it looked much sleeker than the weekly promos for US soaps. I love how the ratings are still pretty strong after 20 years. The show makes me kinda want to move to New Zealand.