If he knew... and cared about... his audience even a little bit... then we'll not be where we are today - the show is an utter trainwreck - the past 2-3 years have flopped like never before, ratings are down with no signs of really turning around. I would think that if he knew his audience he would at least TRY to improve the show, stop the cringe storylines full of mints, toes and staplers... and DO something. And he would BRING Krista back or someone who FITS the characteristics of the legacy character - Taylor Hayes. Rebecca doesn't. She would have been million times better cast as a completely new character.
I mean... except some bizarre facebook groups full of people who love whatever they watch, and a person here and there... most people are NOT ok with how the show is going.